Frequently Asked Questions

Q: Where can I get detailed advice?

The best place to start is by reading our Workplace Safety Checklist. This provides an excellent and comprehensive summary of what is required of employers and building managers. Alternatively, call us on the number above.

Q: What payment methods do you accept?

You can use any major credit card, or your PayPal account if you have one. Once you click 'Complete Order' from our checkout, you will be taken to a payment gateway page - from there, either login to your PayPal account or choose Checkout as Guest to use your credit card.

Q: What guidelines are there for choosing the right size signs?

To help you select the appropriate signs for your needs based on viewing distance and lighting, please see our guide here:
Viewing Distance Guide

Q: What material should I choose for my sign?

To help you select the right material for the sign, based on its location and application, please see our guide here:
Materials Guide.

Q: How do I order a customized sign?

Some of our signs offer you the option of using your own company logo and/or customized text. These signs are identified by the phrase "Custom Options Available" appearing above their price on the product pages throughout the site. To view our step-by-step guide to placing an order for these signs, please Click here.

Q: Do you offer refunds on signs we do not require?

Yes. We will refund all goods in full with the exception of custom made signs. Please notify us within 10 working days of the date you receive the order if you wish to make an exchange or would like to return the sign(s). Please note that we cannot refund delivery costs and you will need to cover the cost of the sign(s) return.

Q: Do you offer credit accounts?

We are primarily an internet company, but we can offer credit facilities for regular customers after their initial 2-3 deliveries subject to satisfactory credit references.

Q: Do you deliver abroad?

No. Sorry but we are not able to deliver outside the UK at this time.

Q: How do I Contact Customer Services?

For any other queries, please ring our helpline on 01372 479662 or see the 'Contact Us' link at the top of the page.